Retrieve missed updates

What to do if your system was down and was not able to retrieve specific reference updates

If, for any reason, your system was unable to receive reference updates pushed to your webhook callback URL, you may request a reference update by using the Get Reference Updates endpoint. The call will return all reference updates generated for the reference in chronological newest to oldest.


If you only want to receive the most recent update you may set current page and limit values. Find more information on this in our API documentation.

Our API will not automatically retry a failed request or re-send a missed update to a webhook if any part of the workflow is down, such as the webhook server, API, or the user's integration.

As long as the webhook server is available, we will continue to send updated payloads to the webhook. However, there won't be a more recent webhook update until there is new data to provide.