BoxTrack Container Tracking App

The BoxTrack container tracking app simplifies container tracking by providing real-time visibility into your shipments from origin to destination. This guide will walk you through how to use the BoxTrack application to track shipments and organize data effectively.

Creating an account and logging in

Before you can start tracking shipments, you’ll need to create an account and log into the BoxTrack platform.

1. Go to the BoxTrack login page: https://accounts.app.vizionapi.com/sign-up.
2. Click ‘Sign Up’ if you don’t already have an account.
3. Fill in the required information.
   1. Name
   2. Work email (must be business email address)
   3. Password (must have 1 uppercase letter, 1 special character, and a minimum of 8 characters total)
4. Click ‘Continue’.
5. You will be directed to the Tracking Dashboard.

Getting started with BoxTrack

Tracking shipments in BoxTrack is easy and can be done in two ways:

• Tracking a single container (container ID only or container ID + master bill of lading)
• Bulk import tracking (uploading more than one container via CSV file)

Tracking with a Container ID only:

1. Click ‘Track Shipment’ from the dashboard.
2. Enter the container number in the correct format (e.g. CSNU0001111).
3. Select the carrier (if known).
   1. If the carrier is unknown, use the auto carrier identification feature, which will automatically match your container to the correct carrier.

Tracking with Container ID + Master Bill of Lading (BOL):

1. Click ‘Track Shipment’ from the dashboard.
2. Enter both the Container ID and the Master BOL.
3. The Master BOL is not required to track an active container journey (if a master BOL is included, the tracking system will ensure that the journey provided aligns with the journey associated with the bill).
   1. You can also select to ‘Track all containers on master BOL’. If selected, this will return tracking details for each container listed on the bill.

Tracking via Bulk Upload:

1. Click the down arrow next to ‘Track Shipment’ from the dashboard.
2. Click ‘Import Containers’.
3. Upload your CSV file and click ‘Upload’.
   1. A sample template is available for download on the bulk upload feature.

OPTIONAL - Adding Labels:
Labels can be assigned to shipments for better custom organization. These labels are free-text and can be used to categorize shipments by priority, region, customer, or any other internal classification.

Example Use Cases for Labels:

• Urgent - Track shipments that require priority handling.
• Europe Imports - Group all shipments destined for European ports.
• At risk - Track shipments at risk for additional port fees.

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Demo usage of BoxTrack

It is currently possible to test BoxTrack before subscribing. While in demo mode, BoxTrack is limited to a lifetime total of 10 tracked containers.

Tracking Dashboard overview

Once you have entered a container number and clicked ‘Track Shipment’, you will be redirected to the Tracking Dashboard. This dashboard provides a detailed overview of your shipment’s individual journey(s).

Features in the Tracking Dashboard:

• Live Map Tracking: Displays the shipments journey from port of origin to port of destination.
• Shipment Location Details: Origin Port, Destination Port, Inland Origin and Inland Destination
• Individual Shipment Milestones: Standardized tracking milestones covering the entire container journey via sea and rail(e.g. Loaded on vessel at origin port)
• Downloadable Payload Data: Enables users to export tracking data, shipment details, and milestone history for integration into internal systems, reporting, or further analysis.

A full list of standardized tracking milestones can be found here. Each milestone represents a key event in the container journey. Within each event, additional information is included:

• Event Location: The specific location the milestone was recorded
• Vessel Information: Vessel Name, IMO (International Maritime Organization) number, and MMSI (Maritime Mobile Service Identity) number.
• Vizion Data Source: Identifies the data source for each milestone.

Shipments Dashboard overview

The Shipments Dashboard is your centralized view of all active shipments. It allows you to efficiently track, sort, filter, and manage shipments according to your workflow preference. The dashboard also allows you to export your shipment details to further analyze trends or generate reports.

Features in the Shipments Dashboard:

• Filtering Shipments - Users can apply advanced filters to refine their shipment list using a variety of conditions. Available filter options include:
  • Contains - Show results that include a specific value (e.g. all shipments containing Destination Port as USNYC).
  • Does not contain - Excludes results that contain a specific value.
  • Equals - Show exact matches (e.g. shipments where the arrival at destination port is 1/1/2025)
  • Does not equal - Exclude exact matches.
  • Begins with - Show shipments where a field starts with a specific value (e.g. container numbers starting in COSU)
  • Ends with - Show shipments where a field ends with a specific value (e.g. bill of lading number ends in 0000)
  • Blank - Filter for empty values (e.g. shipments missing an arrival date)
  • Not blank - Show only shipments with data in a particular field.
  • Before - Show only shipments before a specific date.
  • After - Show only shipments after a specific date.
  • Between - Show only shipments between a selected time period.

Example Use Cases for Sorting Shipments:

• Find all shipments from a specific carrier by filtering the Container ID column using the ‘Contains’ option and entering the carrier code.
• Identify shipments with an upcoming arrival by applying the ‘Between” filter and entering dates of your choosing.

Sorting Shipments - Users can sort their shipments by clicking on any column header. Sorting helps quickly identify shipments that require immediate attention. Sorting options include.

• Alphabetical or Numerical Order (Container ID, Bill of Lading, etc.)
• Chronological Order (Estimated Arrival date, Free Time to Expire date, etc.)

Row Groupings - Users can group shipments into specific categories based on their operational needs. Grouping shipments allows for a clearer overview of specific categories, making it easier to track priority shipments, carrier performance, or trends in the data. Ways to create row groupings:

Filters help you focus only on the most relevant shipments at any given time. If any of these key data points are not applicable to you, you can choose to deselect so they will not appear on your dashboard.

• Saving Views for Quick Access: Once users have sorted, filtered, and grouped shipments in a way that suits their needs, they can save the view for future use. How to save a custom view:
  • Apply the desired filters, sorting, and column customizations.
  • Click ‘Save’ and enter a name and description for the view.
  • Your saved view will not be available in the Saved Views menu for quick selection.

Additional resources and support

BoxTrack is designed to provide comprehensive ocean shipment visibility across global supply chains. Below are additional resources to enhance your tracking experience:

• Standardized Shipment Milestones: View here
• Supported Carriers: View here
• Supported Ports + Terminals: View here

To learn more about the BoxTrack application or if you need additional resources, please reach out to our team at [email protected].